Goal Setting and Monitoring

The evidence is clear that the process of Goal Setting, if undertaken effectively, produces success and profitability on both the individual and organizational levels. Effective Goal Setting processes substantially decrease the chances of organizational inefficiency, and therefore reduce the chance of falling behind competitors in an increasingly competitive external business environment.




“Goals can reduce stress if they are few in number. This is because goals not only provide people with a sense of purpose, they enable people to see the progress they are making in relation to the goals. Goals remove the ambiguity as to the criteria for which you and others will hold yourself accountable. The downside of goal setting is the necessity of finding ways to obtain goal commitment. Without commitment there is no goal.”

(Goal Setting: A Five-Step Approach to Behavior Change,Gary P. Latham, Organizational Dynamics, Vol. 32, No. 3, pp. 309–318, 2003_2003 Elsevier Inc.)

CLICK360®’s Automated Goal setting process allows organizations to:

  • Drive Accountability at all levels
  • Develop and assign specific goals and/or tasks to any individual or group
  • Weight Goals to ensure a clear understanding of priorities
  • Assign a Stretch, Target and a Lowest Acceptable Level to every goal
  • ensuring each employee is working on the "right things" to move the organization forward
  • Generate automatic reminders and graphical status indicators to help keep goals and objectives on target.

Using CLICK360® ensures that all goals follow the “SMART” format: Specific, Measurable, Actionable, Reasonable, and Time-Bound.

  • Specific – Clearly defined by those who do the tasks or functions
  • Measurable – Numerically defined in such a way as to gauge progress
  • Achievable – Challenging and rewarding, but still within reach
  • Relevant – Tied to current critical tasks and abilities of the team
  • Time-bound – Linked to an agreed-upon timetables

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